Introduction

Shekinah Glorious Faith Ministries (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, Rapha.TV, and our associated mobile application and Progressive Web App (PWA). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the platform includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the platform, make a donation, or subscribe to our services.
  • Derivative Data: Information our servers automatically collect when you access the platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the platform.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make donations, order, return, exchange, or request information about our services from the platform.
  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the platform from a mobile device.
  • Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the platform permission to access this information.

2. Use of Your Information

We use the information we collect in the following ways:

  • To operate and maintain the platform.
  • To deliver personalized content and advertising.
  • To process your transactions and donations.
  • To send you newsletters, updates, and promotional materials.
  • To respond to your comments, questions, and provide customer service.
  • To analyze and monitor usage trends and preferences to improve the platform.
  • To prevent, detect, and manage security risks and fraud.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

The right to rectification – You have the right to request that we correct any information

The right to access – You have the right to request copies of your personal data.